Number to Call When Admitted to Non-VA Emergency Room

If you are a Veteran enrolled in the VA Healthcare system and admitted to a non-VA emergency room or urgent care facility, the number to call for the VA Authorization Office is 1-888-795-0773, option 1. You will have to leave a message, but the automated message system walks the caller through what information is needed, and you must request a phone call back. If you have not received a call back within two business days, you should call and the leave the information again.

A Veteran DOES NOT have to call this number prior to being admitted to the ER or urgent care but must do so within 72 hours post admission.

If you have questions, please contact your county Veteran Service Officer, or call Qualified Listeners at 720-600-0860.