Brothers Redevelopment launches housing helpline
DENVER – Got housing questions? There’s a new, free service helping Front Range residents find answers about that most basic need.
Brothers Redevelopment has launched the Colorado Housing Connects helpline to answer non-emergency questions on all things housing. CHC – 1-844-926-6632 – links residents to a network of housing services through one, centralized resource.
“Helpline navigators direct callers to our housing counselors and resources for their specific housing needs,” said Shannon Peer, director of Brothers Housing Counseling division. “CHC will help callers readily connect with appropriate counselors and housing services and resources.”
Navigators also can share information with callers on renting, buying a home or holding onto their homes. Through CHC, callers can find resources for minor home repairs and accessibility modifications, identify potential housing discrimination and discover help available to senior and special-needs populations.
Once someone calls the helpline, a housing navigator will help the caller identify his/her needs and determine where the request can be best fulfilled. The caller will be transferred to the best resource for help. A bilingual representative is ready to take calls.
Brothers puts its long-standing staff expertise to work guiding callers through financial and availability concerns (reverse-mortgage or default-mortgage counseling, homebuyer classes, rentals) and exploring programs to help underserved populations needing safety or accessibility home improvements.
In addition to the helpline, individuals can visit CHC on the Web – www.coloradohousingconnects.org – for more information and some answers to common questions. The Web site and questions are organized by audience: browsers will find a page with questions renters might ask, a page for homeowners, and a page for people who are elderly or have a disability.
Colorado Housing Connects is a project of Brothers Redevelopment and receives support from founding partner — the Denver Metro Fair Housing Center, and US Bank.
CHC also is working in concert with the United Way 2-1-1 service and will refer questions about non-housing resources to that team.
“It is important for residents to educate themselves about their options and to plan ahead,” Peer said. “For example, 30 days is not nearly enough time in this market to find a rental home, purchase a home or secure financial assistance for housing.”
Now there is a place to call to receive answers or appropriate referrals. Colorado Housing Connects: Bringing answers home.